Every conversation, one thread per site
Email, SMS, WhatsApp, web chat, Google messages and calls land in one queue and one timeline per site — the office and the crew see the same thread. WhatsApp-first, which no incumbent ships natively.
Included · schedule ref B.01, C.04, N.04Two-way threaded chat with SMS and email fallback, included not metered.
Auto-acknowledge inside 60 seconds and missed-call text-back — the biggest conversion lever.
Classify, route and draft first replies across every channel.
Dynamic numbers per source, recorded and attributed like a form fill.